Find answers to common questions about Callora's AI call agents
What is Callora?
Callora is your intelligent AI receptionist that never sleeps. We provide cutting-edge AI call agents that can answer calls, handle customer inquiries, and manage your business communications 24/7. Think of us as your virtual phone team that speaks multiple languages and never takes a break.
How does the AI call agent work?
Our AI call agents use advanced language models to understand and respond to caller questions in real-time. They can handle various scenarios, provide accurate information based on your business rules, and transfer calls to human agents when needed. Each call is processed independently with consistent, reliable responses. All calls are automatically recorded, transcribed, and analyzed, with detailed reports that can be viewed in your dashboard and exported for further analysis.
How long does it take to get started?
Getting started with Callora is quick and simple. You can create your first AI call agent in just a few minutes. Our step-by-step setup process guides you through configuring your agent, setting up phone numbers, and customizing responses. Most users are up and running with their first automated calls within 15-20 minutes. If you need any help with setup, I'm personally available to assist you - just reach out and I'll guide you through the process step by step. As the founder of Callora, I'm committed to ensuring you have the best possible experience with our platform.
What pricing plans are available?
We offer two main pricing plans: a fixed monthly plan at $99/month that includes 250 minutes, or a pay-as-you-go plan starting at $25. We also offer a trial plan for just $1 to get you started. For bulk usage or enterprise needs, we can provide discounted pricing - just contact us to discuss your requirements and we'll create a custom solution that fits your business needs.
What happens when my purchased minutes run out?
When your purchased minutes are depleted, inbound calls will not be picked up by our AI agents. To continue receiving calls, you'll need to purchase more minutes. We'll notify you when you're running low on minutes so you can top up before your service is interrupted. This ensures your business communications remain uninterrupted.
What languages do your AI agents support?
Our AI agents support multiple languages including English, Spanish, French, German, Italian, Lithuanian, and more. We're constantly expanding our language capabilities to serve global businesses. Each agent can be configured to speak in the language that best serves your customers, making your business accessible to international markets.
Can I customize the AI agent's voice and personality?
Absolutely! You can choose from multiple voice options including different genders, accents, and tones. You can also customize the agent's personality, greeting style, and conversation flow to match your brand voice. Whether you want a professional, friendly, or enthusiastic tone, we can tailor the experience to reflect your company's culture and values.
What types of businesses can benefit from Callora?
Callora is perfect for any business that receives customer calls: retail stores, restaurants, service businesses, medical practices, real estate agencies, and more. Whether you're a small business owner who can't always answer the phone or a large company looking to reduce call center costs, our AI agents can handle customer inquiries, appointment scheduling, order status checks, and basic support questions 24/7.
Can the AI agent handle complex customer inquiries?
Yes! Our AI agents can handle complex customer inquiries by accessing your custom knowledge base. You can upload PDF or Word documents, or write in text directly to train the AI with your business-specific information. This allows the agent to provide accurate, detailed responses about your products, services, policies, and procedures. The more information you provide, the better equipped your AI agent will be to handle complex customer questions.
What happens if a caller needs to speak to a human?
If a caller needs to speak with a human, the AI agent will instruct them to press 1, and then the call will be automatically transferred. This provides a seamless way for customers to reach human assistance when needed while keeping the automated system efficient for routine inquiries.
Can I view call analytics and reports?
Yes! You get access to a comprehensive dashboard that shows detailed analytics including call volume, duration, success rates, common customer questions, and peak calling times. All calls are automatically transcribed and analyzed, giving you insights into customer needs and agent performance. You can export reports, track trends over time, and use this data to improve your customer service and business operations.